Case Study – Q&A with Hannah at Sanctuary Plants
Who is the Founder of your startup?
Me, Hannah Fraser
What is your startup?
I have a small houseplant shop in East Lothian, Scotland
At what stage is your business?
New business, operating since August 2025
How did you find shizl?
Word of mouth, my partner mentioned it to me, I think he had seen it on LinkedIn
What did you use prior to shizl?
I did not use anything/ I had no need to
Why did you turn to shizl?
I wanted to produce a simple document without paying expensive legal fees
Why do you think a product like shizl is important?
I think it’s important to give business owners control, transparency and value for money when producing legal documents, especially if its boilerplate stuff. This is why I used shizl and I was pleased with the results.
What do you use shizl for?
I used Shizl to produce a general sales terms document after watching a webinar that emphasised the importance of publishing my sales terms.
How has that helped your business?
I now feel more confident that my business is compliant, as my sales terms are published on the website, easily emailed to clients and linked on the till receipts.
What would you advise fellow Founders regarding legal documentation?
Pay attention to webinars mentioning compliance or changes to legal requirements relevant to your field, you might pick up something useful!
Anything else to say about shizl?
I liked the end product and would recommend it to others. The system was easy to use and good value for money. The only downside was the process for purchasing “credits” which seemed unecessary – if the system is pay as you go, just allow that form of payment?
Hannah
Owner
Sanctuary Plants
www.sanctuaryplants.co.uk